Return Policy - Ronaya Design
At Ronaya Design, we strive for satisfied customers and high-quality products. If you're not completely satisfied, you can return your order within 14 days of receipt.
Returns Policy
- The item must be undamaged, unworn and unwashed .
- All labels and packaging must be in original condition .
- Sale items cannot be returned.
How can you return?
- Send an email to info@ronaya.nl with your order number and reason for return.
- You will receive return instructions within 24 hours.
- Please return the package to the specified address.
- Once we have received and checked the item, the amount will be refunded within 5-7 working days .
Return costs
- Return shipping costs are for the customer .
- If the product is defective or incorrectly delivered, we will reimburse all costs.
Contact
For questions:
📩 info@ronaya.nl